Privacy Notice

The information below describes how The Salvation Army manages the personal information it holds relating to Voluntary services offered by you for international incidents.

The term “Salvation Army” refers to The Salvation Army International Trustee Company, the body responsible for your personal data.

Information we may hold about you and why

Such information could include:

Photograph, name, address, email, Date of Birth, Gender, Marital status, skills you have, your rank if applicable, nationality, passport details, Visa information, languages spoken, Ethnicity, medical data.

This information is held to help determine:

• Suitability for deployment
• Registration of Volunteers held on a secure database

Who do we share your personal information with?

We may share your personal information outside of The Salvation Army, for example:

• In country lead team
• Where we are under a legal obligation to disclose or share your information.
• In some circumstances we may disclose information or undertake monitoring of potentially criminal behaviour under the Regulation of Investigatory Powers Act.

Transferring information abroad

Your personal information may be transferred to and stored and processed outside the European Economic Area (“EEA"). Where this becomes necessary, we will ensure that measures are in place to ensure that your information is managed in strict compliance with data protection law.

How long do we keep your information?

We keep your information for as long as it is needed for the purpose/s it was collected for. This length of time will vary according to the nature of the information, legal requirements or other justifications permitted by data protection law. In some cases, it may be necessary for us to store information indefinitely, for example, for safeguarding reasons or where we believe there is a potential risk to an individual.

Does the law allow all of this?

Data Protection law, including the General Data Protection Regulation (EU) 2016/679 (the “GDPR”), sets out the principles we must adhere to and other conditions which must be satisfied by us in the processing and storage by us of your information. If you have any queries, please contact the Data Protection Officer by emailing ihq-dpo@salvationarmy.org.

Most personal information is held in the “legitimate interests" of The Salvation Army and processed in support of its Mission. Where this does not apply, we may ask for your consent, for example to share your information with other organisations. Information held for safeguarding purposes is processed in the “substantial public interest”.

Your rights

You have the right to:

• Ask us not to process your personal information for fundraising or activities relating to the marketing of The Salvation Army. If you wish to do this, please contact IHQ’s Data Protection Officer by emailing ihq-dpo@salvationarmy.org.
• See copies of information held about you. Please send your request in writing to ihq-dpo@salvationarmy.org or to Major Brian Slous, Data Protection Officer, The Salvation Army International Headquarters, 101 Queen Victoria Street, London EC4V 4EH. Alternatively, you may wish to use our Subject Access Request Form. Please include copies of two forms of ID with the form. We will respond to your request as soon as possible, and within no longer than one month of receipt.
• Ask us to amend, update or delete your information in certain circumstances or object to our processing of your information for a particular purpose by contacting ihq-dpo@salvationarmy.org or Major Brian Slous, Data Protection Officer, The Salvation Army International Headquarters, 101 Queen Victoria Street, London EC4V 4EH. Any request will be considered fairly, unless we have a legal basis to refuse such a request.

Who to contact

For queries about this privacy notice or any other data protection issue including if you are unhappy with the way we are managing your personal information, please contact the Data Protection Officer using the details given above. If you are still unhappy once we have responded, you can contact the Information Commissioner's Office.

Other contacts

Information Commissioner's Office (UK), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.